以下文字节选自历年真题，划线部分为结合案例进行分析的部分，未划线部分为通用文字（需要熟练掌握），考试时结合案例进行具体分析。  

Cultural web

The culture of an organisation is intangible and difficult to describe and can be explored from a variety of perspectives and through a number of frameworks and models. A useful tool for analysing the culture of an organisation is the cultural web. It provides a means of looking at the cultural assumptions and practices to make sure that organisational elements are aligned with one another and with an organisation’s strategy. Different perspectives suggested in the model have been used to establish specific implications of the desired overall strategic change required by the venture capitalists by comparing the current position and the desired future outcomes. An audit of how the workings of your business will need to change has been provided.

Stories

Stories relate to events which people tell about the organisation; they often reflect a belief in the way things should or should not be done.

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Symbols

Symbols are objects, acts or people which may convey some meaning above their functional purpose. They are often visual representations of the company.

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Power structures

Power structures relate to which person or group of people hold power.

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Organisational structure

Organisational structure will reflect the power structure in an organisation.

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Control systems

The control systems of the organisation include measurement and reward systems, being the formal and informal ways that staff are monitored, including reward systems and performance metrics. They reflect what is considered important to the organisation.

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Routines and rituals

Routines and rituals concern the ‘way we do things around here’ and are the daily behaviour and actions of people which signal acceptable behaviour. This determines what is expected to happen in given situations and what is valued by management.

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Paradigm

Paradigm is the set of assumptions and collective experience of the organisation and is the result of all the other aspects of the cultural web.

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